Privacy Policy

This Privacy Policy describes how Listings AI ("Listings AI," "we," "us," or "our") collects, uses, and shares information when you visit listings-ai.com (the "Site") or engage with our pay-per-appointment lead generation services (the "Services"). By using the Site or Services, you agree to this Policy.

1. Information We Collect

1.1 Information You Provide

• Contact information: name, email address, phone number, brokerage, market area, and any information you submit on forms or during booking calls.
• Account and billing information: billing address, payment method details (handled via third-party processors), and service preferences.
• Communications: messages you send us by email, SMS, chat, or phone.

1.2 Information Collected Automatically

• Usage data: pages visited, referring URLs, time on page, clicks, device type, browser type, and operating system.
• Cookies and similar technologies: used for analytics, attribution, and to remember preferences. You can disable cookies in your browser.
• IP address and approximate location.

1.3 Information About Leads We Generate For You

As part of the Services, we collect information from homeowners (prospective sellers) who respond to our SMS outreach. This includes name, phone number, email, property address, selling timeline, and qualification responses. This information is shared with the agent client for whom the appointment is booked.

2. How We Use Information

• Provide, maintain, and improve the Site and Services.
• Qualify leads, schedule appointments, and deliver them to agent clients.
• Communicate with you about your account, billing, and service updates.
• Run and optimize SMS outreach campaigns.
• Detect, prevent, and address fraud, abuse, or technical issues.
• Comply with legal obligations and enforce our terms.

3. How We Share Information

We do not sell your personal information. We may share information with:

• Agent clients: qualified-lead information is shared with the agent to whom the appointment is assigned.
• Service providers: vendors that host our infrastructure, process payments, send communications, or provide analytics — bound by confidentiality and data-processing obligations.
• Outreach & analytics partners: aggregated or hashed data used to measure and optimize SMS outreach performance.
• Legal and safety: when required by law, subpoena, or to protect the rights, property, or safety of Listings AI, our clients, or others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets.

4. SMS and Phone Communications

By providing your phone number, you consent to receive calls and text messages from Listings AI and our appointment setters related to your account, scheduled appointments, and the Services. Message and data rates may apply. You can opt out of SMS by replying STOP; you may still receive transactional messages related to your account. Leads we contact on your behalf receive a disclosure that calls may be recorded for quality and qualification purposes, where required by law.

5. Your Rights and Choices

• Access, correction, deletion: you can request access to, correction of, or deletion of your personal information by emailing trylistingsai@gmail.com.
• Marketing communications: you may opt out of marketing emails at any time using the unsubscribe link.
• California / state-specific rights: residents of California and certain other states have additional rights regarding their personal information, including the right to know, delete, and opt out of certain sharing. To exercise these rights, contact us at the email above.
• Do Not Track: we do not currently respond to DNT signals.

6. Data Retention

We retain personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of data and the purpose for which it was collected.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Site and Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will delete it.

9. International Users

The Site and Services are operated from the United States. If you access them from outside the U.S., you consent to the transfer and processing of your information in the U.S. under U.S. law.

10. Changes to This Policy

We may update this Policy from time to time. Material changes will be posted on this page with a new "Last updated" date. Continued use of the Site or Services after changes become effective constitutes acceptance of the revised Policy.

11. Contact Us

Questions about this Privacy Policy? Email trylistingsai@gmail.com.